Provided senior-level oversight and client leadership support to guide a high-visibility digital engagement from kickoff to successful completion.
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Project Snapshot
Company Type: Digital Marketing & Communications Agency
Company Size: ~25 employees
Industry: Marketing / Communications
Engagement Duration: 6 months
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Summary:
When a leading agency secured a major enterprise client project, they required senior-level leadership to ensure delivery excellence, manage executive relationships, and provide strategic oversight. Acting as a fractional executive sponsor, I served as the bridge between the agency’s account and project teams and the client’s executive stakeholders, ensuring alignment, communication, and project success.
Approach:
I partnered with both internal and client-side leadership to oversee project delivery, manage escalations, and ensure transparency at every level. Responsibilities included facilitating leadership touchpoints, aligning deliverables to client expectations, and supporting the internal project manager in maintaining scope, schedule, and stakeholder confidence. This role also included preparing executive briefings, risk summaries, and milestone reports for both organizations’ leadership teams.
Impact:
The engagement was delivered on schedule and met all performance objectives, strengthening the agency’s relationship with a critical enterprise client. The structured communication rhythm established between internal and client executives became a model for future large-scale projects.
Focus Areas: Executive Sponsorship · Client Relationship Management · Delivery Governance · Stakeholder Alignment
